Publisher states a payment has been made + sent remittance.
I have not received the funds (after six weeks now) and my (UK) bank’s customer services, fraud and international teams have all stated they cannot see any payment and that I do not have a block on my account.
Any advice on what to do? I’ve never been in this situation before, and the amount of money is not insignificant. But also, the publisher appears to be very much in “we’ve paid so nothing we can do” mode now.
