A client of my client (for whom I manage servers) ran a significant e-commerce business on #Magento for many years. They always used Magento OpenSource and saw substantial growth, evolving from a small online store to a giant, making the physical store secondary compared to their online volumes. They were happy, satisfied, and still growing. Then a salesperson showed them #Shopify, and they were persuaded to switch. I tried to explain that they would lose direct control of their e-commerce and data management (as the database would no longer be theirs but Shopify's), and complete control over their business and related costs. If Shopify doubles its prices tomorrow, they can't do anything but pay double. Despite this, the salesperson was convincing: my client will still manage the business, but they will abandon their efficient Magento servers for Shopify. Nothing against Shopify, but I see this as a defeat and a regression.
Unfortunately, people still fail to understand that data should be owned and free, not tied to proprietary platforms of others.
