alex_galt,
@alex_galt@mas.to avatar

Why aren't pictures loading on my timeline any more? I have to click through to see anything, otherwise I just get the blurs. #FediTips #Masto #Mastodon @trumpet

joe,
@joe@toot.works avatar

@alex_galt Your instance creates a local cache of the images. If you have to click on an image in order for it to load, it means that the cache isn't populated. Your instance is going out and getting the image from the remote server on demand in that case.

trumpet,
@trumpet@mas.to avatar

@alex_galt That's strange! Everything seems to be okay here. Are you using the web interface on your browser, or an app?

alex_galt,
@alex_galt@mas.to avatar

@trumpet I'm using the browser (safari).

trumpet,
@trumpet@mas.to avatar

@alex_galt Very strange! Is this happening for all images, in your timeline, regardless of whether they're on mas.to or another server? Might be worth checking in your preference under 'Appearance', to make sure you don't have ‘Always hide media' set under the Sensitive Content section.

alex_galt,
@alex_galt@mas.to avatar

@trumpet It's sporadic, maybe about 10% of images are showing up. Looks like most of the people I follow are on different instances. I checked my settings and it should be fine.

trumpet,
@trumpet@mas.to avatar

@alex_galt Are you still having this issue?

alex_galt,
@alex_galt@mas.to avatar

@trumpet No, seems to be fixed! Thank you!

trumpet,
@trumpet@mas.to avatar

@alex_galt Really not sure what was going on there!

alex_galt,
@alex_galt@mas.to avatar

@trumpet It was still an issue this morning. I hadn't been online till 15 minutes ago.

trumpet,
@trumpet@mas.to avatar

@alex_galt Let me know if it happens again!

alex_galt, (edited )
@alex_galt@mas.to avatar

@trumpet The blurry boxes have returned. Sad trombone. (And it happens with both my laptop using WiFi and my iPhone on LTE, for what it’s worth.)

trumpet,
@trumpet@mas.to avatar

@alex_galt Really very strange. So this is happening in Safari on both your phone and your computer. And on your phone it happens over WiFi or cellular (so two completely different networks). Are you using VPNs or anything like that, or any strange network setup?

And as i understand it, the images are blurred out, but do appear when you click on them?

And you did confirm that you don't have the option to hide media selected in your preferences.

alex_galt,
@alex_galt@mas.to avatar

@trumpet Nope, no VPNs and I did check the hide media setting. This is what it looks like on my end. They will load slowly if I click on them. And today they do seem to be loading, just taking about 30 second per image.

trumpet,
@trumpet@mas.to avatar

@alex_galt Yeah, that's slow!

This is just a random image from the instance, would be good to know if this loads okay on its own:

https://media.mas.to/masto-public/cache/media_attachments/files/111/979/959/089/312/511/original/5e5bee4c291b5385.jpeg

alex_galt,
@alex_galt@mas.to avatar

@trumpet On my iPhone that took about 7 seconds to fully appear. Photos like that should be pretty near instantaneous. Is anyone else having issues like this?

trumpet,
@trumpet@mas.to avatar

@alex_galt Only two or three people other than yourself that I know about! If it was a really big problem we'd know about it! There must be something odd going on....

Does this photo load any faster/slower?

https://media.mastodon.scot/mastodon-scot-public/media_attachments/files/111/985/881/463/810/140/small/a6a6ca48626a6f36.jpeg

I guess you'd need to reload the previous one again too, for comparison purposes!

alex_galt,
@alex_galt@mas.to avatar

@trumpet This second photo loads almost instantly. The previous one still takes a substantial amount of time.

trumpet,
@trumpet@mas.to avatar

@alex_galt OK here's another test for you, if you don't mind!

When you're next experiencing the issue, could you tell me if either of these images loads quicker, or if they're the same?

Image 1: https://s3.eu-central-1.wasabisys.com/masto-public/cache/media_attachments/files/111/979/959/089/312/511/original/5e5bee4c291b5385.jpeg

Image 2: https://media.mas.to/masto-public/cache/media_attachments/files/111/979/959/089/312/511/original/5e5bee4c291b5385.jpeg

alex_galt,
@alex_galt@mas.to avatar

@trumpet Image 1 took 15 seconds and image 2 was under a second.

trumpet,
@trumpet@mas.to avatar

@alex_galt Perfect, that really helps!

alex_galt,
@alex_galt@mas.to avatar

@trumpet It appears to be working!

trumpet,
@trumpet@mas.to avatar

@alex_galt Interesting! They’re both using the same image storage, so it’s possibly a caching issue at our end.

trumpet,
@trumpet@mas.to avatar

@alex_galt Any better now?

  • All
  • Subscribed
  • Moderated
  • Favorites
  • mastodon
  • ngwrru68w68
  • rosin
  • GTA5RPClips
  • osvaldo12
  • love
  • Youngstown
  • slotface
  • khanakhh
  • everett
  • kavyap
  • mdbf
  • DreamBathrooms
  • thenastyranch
  • magazineikmin
  • anitta
  • InstantRegret
  • normalnudes
  • tacticalgear
  • cubers
  • ethstaker
  • modclub
  • cisconetworking
  • Durango
  • provamag3
  • tester
  • Leos
  • megavids
  • JUstTest
  • All magazines