I did. He assured me in more professional terms that they don't give a shit. I do a lot of business with them and have been a client in good standing since I became an adult. They apparently have nothing set up to retain customers who leave over this, which would indicate that hasn't been an issue for them. Or they might be banking on me not following through, but that just means they don't know me very well. When it comes time for me to make those changes to my policy, I'm gone.