Crell,
@Crell@phpc.social avatar

If you give me a popup saying "do X to make life easier when you get to the stadium", then clicking the popup should take me to the place to do X.

This isn't hard, Ticketmaster. Except for you, apparently.

Seriously, the number of companies that fail basic usability is mind boggling.

stevegrunwell,
@stevegrunwell@phpc.social avatar

@Crell At first, I was like “yeah, definitely!”

> This isn’t hard, Ticketmaster.

Yeah, that would explain it. Asking Ticketmaster to create a good (or even passable) user experience would be like asking Atlassian to do…well, the same thing: it’s not going to happen.

I tried multiple times to unsubscribe from their newsletters, to no avail. Whenever I clean up my spam folder, I inevitably find at least one promotional email in there. A pox on the entertainment industry and the web.

bobmagicii,
@bobmagicii@phpc.social avatar

@Crell and that's after they promised biden to "be more good" lol

grmpyprogrammer,
@grmpyprogrammer@phpc.social avatar

@Crell But they make money hand-over-fist so they have no reason to change.

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