sdw,
@sdw@mastodon.social avatar

In case you’re wondering about the effects of the Boeing groundings since the blown out door incident:

Mother in law ended up waiting on hold with @AlaskaAir for 7 (seven) hours today because of 737-MAX9 cancellations, trying to get a new flight home.

Qiu,

@sdw damn. In Romania the airline companies are the only remaining institutions that CHARGE for phone calls (guess it’s a tactic to keep us from actually calling them). Can’t imagine the cost of a call like that 😅

ploink,

@sdw I wish I was in n hold for seven hours. Instead I got hung up on after waiting an hour then another hour then two hours then half hour.... terrrrrrible customer service.

They cancelled our flight 9 hours before take off then after wondering what we should do for 3 hours they rebooked us for a flight 2 days later. So we had to call / cancel and rebooked through JetBlue.

sdw,
@sdw@mastodon.social avatar

@ploink oh man. hope you get home okay.

Charles,
@Charles@gascoigne.social avatar

@sdw Says a lot about the increase in call reliability of modern mobile phones, but ugh. Not having a call-back feature ought to be illegal.

sdw,
@sdw@mastodon.social avatar

@Charles we don’t have cellphone service where I live so it was via wifi but yeah… insane.

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