Choosing Discord or Matrix as the official way to get support is frustrating. There's really good information jammed in there, but finding it is next to impossible. The people are nice, so you can't be mad at that.
Why not use GitHub Issues or Discourse or NodeBB or just about anything else that gives just the tiniest bit of structure and advanced search?!
We need a NodeBB bot that sweeps up questions and answers in these channels and creates forum threads.
