kgajos, More and more jurisdictions have policies saying that people who receive negative decisions made by or with the aid of algorithms should have a right to "appropriate grievance redressal mechanism" but the details are left unspecified. @naveena has just completed a study of (currently algorithm-free) application and contestation processes in the context of housing/land benefits in the US and India. Goal is to inform future tech design.
http://www.eecs.harvard.edu/~kgajos/papers/2024/karusala2024understanding.shtml
Add comment