The Big 3 Music Label Oligopoly is protective of its revenue. It is more fearful than innovative. If you want to get mad at someone, don’t get mad at Spotify. Get mad at the intellectual property kings who decree the royalty model Spotify must use.
The only progress on a user-centric payment model has been an experiment by Universal Music Group with Deezer—the least popular service—with an tiny portion of its royalty pool.