@NormanDunbar believe because they sincerely believe, or believe because if they admit otherwise - even to themselves - they've just achknowledged a critical security oversight? 😆
Didn't know because they didn't know. Or didn't know because admitting they did know, implies they are culpable for not blowing the whistle.
I mean we all know, right, we've all been the admin getting the user out of a bind, or the user calling the admin for some workaround? 😆