Who solves a CAPTCHA as a prospective paying customer?

A bathroom remodeling service who sells bathrooms on the order of $5k—15k has a contact page that requires a CAPTCHA. It’s as if customer dignity has been tossed out and merchants no longer see the need to respect the traditional role of serving their customer. So I have to wonder, are customers who are willing to spend 4—5 figures on a custom bathroom really willing to solve a CAPTCHA and effectively become subservient to the business they are patronizing?

I’m like, if you’re going to trouble me because you can’t be bothered to do your own spam filting, maybe you don’t really need my business.

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stevedidwhat_infosec, 10 days ago

You’re frustrated that you have to click on a check mark or select 3-4 boxes that match up? Contact forms are used as mechanisms to spread phishing and other malware. Normally, if they’re using cloudflare, you don’t even have to do the picture matching stuff, and you just have to click the check box. This is, arguably, some of the least intrusive security mechanisms out there that are effective at preventing malware/spam/phishing attempts.

If selecting a few boxes is too much for you, maybe the internet isn’t for you - just my 2c. The alternative is allowing these contractors to be hacked, exposing your payment info, PII (personal info, like idk your address which correlates to your ip/previous ips), and so on. It’s a no-brainer, do you use a seatbelt? Plenty of people thought that was annoying, but we adapt to the times, or get left behind in the dust. Such is life. Nothing is constant. Adapt. Overcome. Meme.jpg

en.wikipedia.org/wiki/Ozymandias

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