I say boohoo to the industry that stole hundreds of billions of dollars from the government by taking money to build out a nationwide fibre network and doing fuck all with it.
I just wish they’d crack down on introductory pricing and the whole “threaten cancellation to get a discount” model. Of all the other services I can think of they’re the only ones (I’m including cable TV since ISPs usually do both) that explicitly give new customers a better deal. I’ve actually known other companies to lower your bill the longer you have their service.
I spent 30 minutes in a chat with Comcast support trying to get the introductory rate after explicitly asking at the beginning if they could do that for me as an existing customer and the rep stating “yes.” 30 minutes later they told me those rates are only for new customers. I then stated that I could go down to the store and cancel my service then sign up under my wife’s name to get the discount and the rep told me that’d be the only way to get the lower pricing.
I have to itemize every invoice, for ever customer. Sometimes 100+ items long, and it’s rarely the same, customer to customer. I’m pretty sure they can figure out how to do it too.
I have an FSA card (essentially a pre-paid credit card for paying medical expenses). Only medical expenses, though. Band-aids? Prescriptions? Doctor office co-pay? All fine. Buy a candy bar or a carton of milk at the pharmacy? Nope. And if it's audited I have to be ready to provide proof that EVERY PENNY that left that account was used for medical expenses.
If I have that burden with my limited resources, I'm sure the poor widdle ISPs can scrape together some kind of BS explanation for where all that money goes.
Add comment