OVH and Hetzner have that in common with one another.
They're really hit or miss.
You either end up with a great experience or a sh-tty one. If the poor experience, you're better to close the old setup and start new, because "fixing" issues with either is not a guarantee (truthfully).
Anyone who would dare use either... Backup, always, and not in-house. I mean, make a backup to someplace else and download it, then verify it's good.
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