@gregly@janamarie They didn't so much do that as they just explicitly list the (inevitable) loss rate that is intrinsic to any parcel post service. Even fedex had a handful of plane crashes that presumably destroyed whatever parcels were on those planes. I think these rates useful knowledge for a customer, especially shopping from a far away place.
It's similar in spirit to how over here in Europe, online retailer galaxus lists the return rates for electronic devices that they sell a lot of.
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