@shortridge I once overheard a co-worker's support call. A client said she came in on Monday, plugged her keyboard back in, and now it didn't work.
My co-worker started troubleshooting wires and connections and such, but nothing worked. They he circled back and asked, "Wait, you said you plugged your keyboard back in? Why was it unplugged in the first place"?
The client responded that the keyboard was grimy, so she took it home and put it in the dishwasher. Then asked, "Do you think that's why"?
shortridge
thepoliticalcat
rafa_font