doekman,
@doekman@mastodon.nl avatar

@ivory Do you have alternative's for iCloud syncing planned? I would pay for it.
Otherwise I think of stop using the MacOS app, since syncing is messed up to often between iPhone, iPad and iMac…

doekman,
@doekman@mastodon.nl avatar

@ivory I've read the help text (see URL below), and I must conclude Apple is having iCloud issues.

https://tapbots.com/support/ivory/general/icloud

ivory,
@ivory@tapbots.social avatar

@doekman We are updating that document as we speak with more details on how iCloud works, though it will be unrelated to the issue you are currently having.

ivory,
@ivory@tapbots.social avatar

@doekman No and iCloud syncing works very well. I think most users are just confused as to how it works. We will try to update our iCloud Sync FAQ to explain how it actually works and in the future will provide the user more visual feedback in the app as to what is happening.

doekman,
@doekman@mastodon.nl avatar

@ivory I find it offensive to state iCloud is working well. Not for me at least! My biggest complaint is Timeline position is not remembered correctly between devices. Sync status gives an error, see screenshot.

I opened my phone this morning and the timeline starts at a couple of days ago. I read my toots on my iPad this weekend, so that is not a correct timeline position. Finding the last read message on my iPad is not too bad, but it takes one or two minutes. But this happens a lot to me.

ivory,
@ivory@tapbots.social avatar

@doekman What you are seeing is an Apple server issue. You can see it is an “iCloud Server Error”. Have you tried deleting Ivory completely and starting fresh? Not sure if that will help, but maybe worth a try. Do you run any VPN or internet traffic blocking/masking software? Is it an intermittent issue or do you always see the iCloud error? We can try to help troubleshoot the issue, but it's unrelated to Ivory itself.

doekman,
@doekman@mastodon.nl avatar

@ivory I know it's not related to Ivory directly. But it impacts me, and it will impact Ivory when I won't extend my Mac subscription. That's why I made the case for an alternative to iCloud. But I totally understand when you don't consider this.

ivory,
@ivory@tapbots.social avatar

@doekman We would rather try and help solve your iCloud issue if possible. It's definitely not normal.

passim,
@passim@zirk.us avatar

@doekman @ivory I have this same issue and the same pattern of yellow, red, and green. Did you ever fix it?

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