agiletortoise,
@agiletortoise@mastodon.social avatar

I submitted an address change request to App Store Connect, wanting to use my PO Box prior to updating my DMA compliance info.

Got an email with a case # from a “no-reply" address saying I'd hear from them within two business days. That was 6 days ago.

No idea how to follow-up with them. No obvious way to reference that case # or contact info provided. 🤷‍♂️

longfy,
@longfy@mastodon.social avatar

@agiletortoise I have the impression that the PO Box which I submitted for the compliance will be published in EU App Store but that the other home address in Apple’s system will not be shown. Is that not the case?

jeffwatkins,
@jeffwatkins@mastodon.social avatar

@agiletortoise You need to send smoke signals in Morse code with your case #.

vandal,
@vandal@mastodon.social avatar

@agiletortoise I'm curious. Do you need to also have your official business documents to use the PO Box for Apple to allow this?

agiletortoise,
@agiletortoise@mastodon.social avatar

@vandal I'll let you know what they say.

Timschmitz,
@Timschmitz@mastodon.social avatar

@agiletortoise Same. Hopefully they're just working through a backlog? 🤞

Timschmitz,
@Timschmitz@mastodon.social avatar

@agiletortoise I just got a response saying they can’t accept PO boxes, and based on App Store Connect it looks like it pulls the address for DSA compliance from your DUNS listing. I tried editing my address there, but you can only specify a PO box for a mailing address, not the business address. So far, not great…

agiletortoise,
@agiletortoise@mastodon.social avatar

@Timschmitz I’m so old school I don’t even have a DUNS listing.

Timschmitz,
@Timschmitz@mastodon.social avatar

@agiletortoise Wow, that's the dream! I thought Apple made everyone get one. I guess not way back in the day?

agiletortoise,
@agiletortoise@mastodon.social avatar

@Timschmitz Yea, I'm not sure when they started requiring it, but I got in before that. I was sad when they made me give up my Apple ID that was not based on an email address, too.

nikolovski,
@nikolovski@mastodon.social avatar

@agiletortoise I went through same process just now. Sent the request on March 8, got a confirmation that it was resolved March 17. I guess they’re swamped.

  • All
  • Subscribed
  • Moderated
  • Favorites
  • random
  • ngwrru68w68
  • DreamBathrooms
  • khanakhh
  • magazineikmin
  • InstantRegret
  • ethstaker
  • thenastyranch
  • Youngstown
  • rosin
  • slotface
  • osvaldo12
  • everett
  • kavyap
  • Durango
  • megavids
  • cubers
  • tester
  • GTA5RPClips
  • modclub
  • mdbf
  • cisconetworking
  • tacticalgear
  • Leos
  • normalnudes
  • anitta
  • provamag3
  • JUstTest
  • lostlight
  • All magazines