I feel sad, because they are everywhere, people use them on a daily basis, they look nice, are functional and are just dang cool bikes.
We wanted to get one ourselves this year. Did some research, asked people about their experience, selected a model. I was close to renting it to try it out because that's a service they provide. Neat! You can test it before you buy it, which is nice for a 2k euro investment.
This is not going to happen anymore. A faulty frame is a non-starter.