It’s No Surprise That “Skills-Based” Hiring Has Not Worked

This article outlines an opinion that organizations either tried skills based hiring and reverted to degree required hiring because it was warranted, or they didn’t adapt their process in spite of executive vision.

Since this article is non industry specific, what are your observations or opinions of the technology sector? What about the general business sector?

Should first world employees of businesses be required to obtain degrees if they reasonably expect a business related job?

Do college experiences and academic rigor reveal higher achieving employees?

Is undergraduate education a minimum standard for a more enlightened society? Or a way to hold separation between classes of people and status?

Is a masters degree the new way to differentiate yourself where the undergrad degree was before?

Edit: multiple typos, I guess that’s proof that I should have done more college 😄

Cylusthevirus,
Cylusthevirus avatar

How do you write this article and not once reference I/O Psychology or the literature that examines how well various tests predict job performance? (e.g. Schmidt and Hunter, 1998)

I swear this isn't witchcraft. You just analyze the job, determine the knowledge and skills that are important, required at entry, and can't be obtained in a 15 minute orientation, and then hire based on those things. It takes a few hours worth of meetings. I've done it dozens of times.

But really what all that boils down to is get someone knowledgeable about the role and have them write any questions and design the exercises. Don't let some dingleberry MBA ask people how to move Mt. Fuji or whatever dumb trendy thing they're teaching in business school these days.

redfox,

Schmidt and Hunter, 1998

That’s a 74 page article, do you care to summarize it or provide a specific area?

Thanks for a reference. Interesting.

Cylusthevirus,
Cylusthevirus avatar

The cool thing about it is that the core of it is really just one page.

There's a page in there with a list of types of tests and their respective r values, which is a number between zero and one that explains how well a given type of test predicts job performance based on this gigantic meta analysis the researchers ran. Zero means there's no relationship between the test and job performance and one means the test predicts job performance perfectly.

Generally you want something better than .3 for high stakes things like jobs. Education and experience sits at ... .11 or so. It's pretty bad. By contrast, skills tests do really well. Depending on the type they can go over .4. That's a pretty big benefit if you're hiring lots of people.

That said it can be very hard to convince people that "just having a conversation with someone" isn't all that predictive at scale. Industry calls that an "unstructured interview" and they're terrible vectors for unconscious or conscious bias. "Hey, you went to the same school as me..." and now that person is viewed favorably.

Seriously this stuff is WELL STUDIED but for some reason the MBA lizards never care. It's maddening.

fruitycoder,

A problen in any mericratic system is accounting for personal bias. Its very hard for some people to see someone do something different and assume they are as good or better then themselves.

THEY went to college or THEY didn’t and all of the personal reasons they assumed when making that decision get reapplied to others.

THEY didn’t get where they are by being hired off of well studied hiring mechanism so why would think it needs changed, the old system works for them.

Same issue with election reforms.

redfox,

Schmidt and Hunter, 1998

For anyone who’s interested, there’s a copy of the study here: home.ubalt.edu/…/Schmidt & Oh validity and util 1…

BearOfaTime,

I can’t count the number of times I’ve interviewed with a contractor/headhunter and a few minutes in stop them to say “I’m not what you’re looking for, here, let me help you re-work those requirements so you’ll get the right people to interview”.

HR provides those requirements, which just shows how bad HR usually is.

I read about a study years ago showing that hiring via interviews was no better than pulling cards out of a hat.

redfox,

This is an interesting observation.

In theory, the section/department manager should be providing those requirements to HR, not allowing HR to do it for them, right? I have to agree, if companies are letting HR drive the requirements train, it’s going to be a poor experience for everyone.

BearOfaTime,

Clearly HR didn’t talk to the hiring manager, so I put the blame squarely on them. They want to “own” this element of business, they get the blame.

I’ve never once taken a role that matched much of what the ad said, except for some specialized stuff that no one likes to do.

Then again, what your role becomes is determined by you/your skills and the relationships that develop at work. Even for highly specialized roles, everyone I’ve worked with brought different perspectives and approaches to the table.

Pulptastic,

I could see it working for some roles, but I am an engineer and the degree is both required by my company and necessary to actually do the work.

That said, 80% of my job is not degree-specific and could be done by anyone who pays attention and asks questions, but the 20% is the kicker. Maybe I could do the job of five engineers and replace the other 4 with experienced technicians to cover the 80%s.

captainlezbian,

Yeah but also that 20% and the 80% feed each other.

redfox,

It is interesting to think about if that’s more economic, and maintains the same quality of work overall.

Harbinger01173430,

Just because I got A++ in college doesn’t mean I wanna go the extra mile for your stupid ass company or believe my coworkers are a second family, you corporate wastes of space. I’ll do the bare minimum as long as I get paid enough to enjoy life and have a family. College was fun, working is not.

WeirdGoesPro,
@WeirdGoesPro@lemmy.dbzer0.com avatar

It seems like businesses have forgotten quality of life in the workplace. I remember my grandfather working for a company that invested in nice furniture, art, painted walls, and even a daycare to make their employees lives better. People tended to stay there a very long time.

Every company I’ve worked for has been a grey hellhole with cubes as far as the eye can see and anti-decoration policies for your individual space. It’s a little better now with WFH, but the office remains a grim cave that nobody wants to visit.

Maybe if they used a little more carrot and a little less stick, they’d get better results.

Harbinger01173430,

Last stage crapitalism garbage companies are a waste of human resources to be honest.

captainlezbian,

You get cubes? I had a half cube once. The luxury was astounding.

WeirdGoesPro,
@WeirdGoesPro@lemmy.dbzer0.com avatar

Honestly, it isn’t as good as it sounds. They are very small and it is very isolating, plus they all are designed to allow bosses to sneak up behind you without warning. I’ve been severely startled multiple times, which is an embarrassing reaction for the workplace.

Plus, all the cube walls are magnets for dust, so it can be hard to breathe in there sometimes.

interdimensionalmeme,

Having a degree means you are docile, obedient and perseverant especially in the face of bullshit, welcome aboard.

RubberElectrons,
@RubberElectrons@lemmy.world avatar

Lmao, perseverant yes. The rest of that sentence sounds like sadness & jealousy masquerading as projection. Or is my challenging you too docile?

interdimensionalmeme,

I don’t have anything to be jealous about. I learned a very in-demand trade and am part of a union. But I got sucked in to the bureaucracy and often meet degreed proffessional computer touchers. It’s just an observation of how they are

RubberElectrons,
@RubberElectrons@lemmy.world avatar

You’re using arguments my own grandfather heard, merely replacing paper with computers. We ride together on this tandem bicycle called society: some do, some plan, and some like me do both.

Don’t generalize, it’s foolish at best.

Sorgan71,

For a lot of jobs that want bachelors degrees, people with lots of experience will do. But for jobs requiring masters and doctorates its a different story.

lagomorphlecture,

I work in IT. I majored I’m French and Linguistics. Yeah that degree is coming in way more handy than my experience lol

june,

I spent the last 4 years working on this at a state-wide level at my last job, so I’ve seen a lot in this space. Skills based hiring is extremely effective when done right. The problem is that most employers don’t know how. They take the degree requirement off the listing and then go through the same interview processes as if nothing changed. In tech specifically, there is a huge highly skilled talent pool whose potential is going untapped because of a glass ceiling keeping them from senior positions. If employers were effective at identifying what applicants, and even existing employees, are capable of they’d have a much easier time filling roles and the ‘talent gap’ wouldn’t be nearly as severe as it is.

sailingbythelee,

I’ve been in management for about 15 years and have hired many people. My take-away is that standard HR interview practices (“Tell me about a time when you had a conflict with a coworker…”) are basically a popularity contest that strongly favors extroverts and people with good story-telling and language skills. I suppose these techniques are good if that’s primarily what you are looking for. However, if you are hiring for actual technical skills, these interview techniques are worse than useless, they are discriminatory.

Also, HR people, in my experience, are quite under-educated when it comes to interview techniques. I’ve worked with about dozen different HR people over the years and none of them had any kind of imagination or technical expertise when it came to interviewing. In my organization and in other similar organizations where I have peers, any deviation from the standard HR interview is entirely driven by managers who are sick of the usual HR crap.

delaunayisation,

Most of HR processes are pure ideological bullshit. “Personality tests” that are nothing else but “we search for obedient drones and here is our tarot to help” and “intelligence tests” that are based on some racial science bullshit made to prove the inferiority of Jews that might be useful only if you work in a factory of math patterns.

They are not there to ensure efficient production, after all they don’t know shit about the product or internal processes of the teams. They’re a caste of priests whose role is ensuring compliance with the feudal-corporate system.

yamanii,
@yamanii@lemmy.world avatar

A friend was just turned down from a job at a japanese software factory because “he talked too much” during his interview, but the one doing the interview is also my friend and said the guy was good but the CTO puts extreme importance on “cultural match”.

Thcdenton,

I’m a bootcamp grad and I have absolutely no business working in this field.

RubberElectrons,
@RubberElectrons@lemmy.world avatar

Why?

lando55,

The very fact that you recognize this in yourself puts you head and shoulders above a good 70% of candidates.

fruitycoder,

From my exp in tech has been getting to know people on projects and getting known is been 100% the way to go.

What is someone good at and how they work with a team is best seen by working with someone. Getting started though just means taking the shit work and being willing to learn more your own.

SoylentBlake,

In my mind, if a company wants to set a generalized education requirement, above high school, that company should be required to pay off its employees student loans. Otherwise it’s using the education system as a subsidized training program.

Note I said generalized. Engineers, doctors, etc who desire to ever be employed can’t stop at a bachelor’s anyways. Even still, their employees should have to pick up their training tab.

Business has gotten a free pass for 40 years and look at the society they’ve created with it. Maybe civilization needs more than a love of money to sustain it. Crazy huh.

jmfwnsfw,

I think that just makes new grads (with loans) unemployable

TheRealKuni,

This would make getting a job out of college SO MUCH HARDER. Companies would do everything the could to get existing employees in the workforce, for whom someone else has already paid off their loan.

Much like cell phone carriers locking you into a contract, companies would try to force you to work for them for X number of years because they paid your loans. I suppose this could work similar to vesting, so it wouldn’t be impossible. But companies would still try very hard not to hire anyone with student loans. It would just benefit the wealthy people who don’t need them.

redfox, (edited )

Companies would do everything the could to get existing employees in the workforce

I’m not disagreeing with you. I would submit that this is already true for other reasons. Speaking specifically of IT or INFOSEC fields, companies currently have extremely high expectations or experience requirements/desires.

This has been a problem for the INFOSEC field where there’s a shortage, but companies don’t want to hire entry level candidates with little to no experience. They want reasoned, veteran INFOSEC practitioners, which there isn’t enough of.

@SoylentBlake

generalized education requirement, above high school, that company should be required to pay off its employees student loans

@TheRealKuni

Much like cell phone carriers locking you into a contract, companies would try to force you to work for them for X number of years because they paid your loans

I like that you both brought this up. There’s a real life example of this in the US military. It’s a well known benefit/incentive for military service that they would fund your college education if you work for them long enough. You signed your service contract, but if you met that, you got your education for ‘free’ if you want to call it that. It’s a little different in you might be killed in a stupid political war along the way, but it shows that the idea is practical and can work.

I guess if I had the choice of being hired at a really decent company and they would fund some highly sought after training as long as I gave them a reasonable number or years of employment with reasonable compensation, I wouldn’t have a problem with it.

On the other had, the SyFi fan that I am, I could see a bit of a dystopian future where you have to belong to companies for a while to start off in life. If you consider that people now start off in massive student loan dept, the dystopian ownership is currently banks while people take up to 20+ years to repay student loans.

SoylentBlake,

Personally, I think education should be free to all, rich or poor, as its the summation of the human experience thus far.

Or in other words, it’s our birthright

No one should have the right or ability to paygate it, and that includes the state. The labs necessary should be publically funded because society would suffer more for having less physicists and chemists than an abundance of them, for reasons I hope are obvious.

Murdoc,

True. Even though many will argue against this citing the ‘practicalities’ involved, this is just another instance of long vs. short term investment (in general, not just financial terms). Long term investment (like free education and state funded science) is supposed to be harder and more costly in the short term, because the payoff comes later, but it is much higher and leads to a healthier system, making things easier, incuding more investment. Whereas short term is usually damaging to the system and makes things harder long term.

I really like the saying that an idealist is a realist (or pragmatist) just using a longer timeline.

The_v,

Much easier to just raise business taxes by enough to pay for free education at all levels.

Tax based upon the average education level required for the job in the industry. This would change them all to a skills based hiring system overnight.

Okashiikessen,

I guess the real answer is government subsidized college.

Free college.

An investment in the future through rigorous and accessible education.

fruitycoder,

And/or lower the costs of education. A lot of college seems tribal or even wasteful for the cost currently

Grangle1,

This is how it has to start in the US. Subsidizing free college in other countries is much easier because colleges there keep their costs under control, focusing on education and research over the “college experience”, so the costs per student of running said colleges is much lower. There is SO much wasteful spending, brought about by the greed of many US colleges for the near unlimited flow of student loan money coming from lenders especially prominent in the 2000s and 2010s, that can be thrown out to cut those costs.

Not to mention that fewer people in free college countries actually attend a university, with education systems in those countries designed to steer many students towards places like trade/ag/other schools if they show aptitude in areas they really don’t need a 4-year degree for or really just don’t meet the academic standard to get into those universities. Millennials and Gen Z were all told in the US that we HAD to go to college to get anywhere in the world and we were all pushed in that direction whether it was a good direction for us or not. Now there’s a big labor shortage here in the trades and other blue collar jobs because so few younger people have the proper skills, which aren’t really taught in four-year institutions, or the desire to take on the training or effort to gain those skills. Fewer students spending four years in an expensive university and more in two-year schools or trade schools has the advantage of both lowering overall education costs and providing a workforce with more diverse skills, regardless of the time needed to train them.

redfox,

You know, when the concept of publicly funded education was proposed, it was considered revolutionary and not well supported by some, who didn’t like the idea of the costs.

We currently have K-12 in US that’s publicly funded education. This idea would essentially just make that K-16.

This video regarding education has always been one of my favorites: ted.com/…/sir_ken_robinson_changing_education_par…

TempermentalAnomaly,

Engineers in the US regularly stop at the bachelor’s level.

Fonderthud,

Yup, in the office we regularly hire engineers and scientists with a bachelor’s, I’ve never seen anyone even care what tier of bachelor’s. Some people go on to get licensed or a master’s on the company dime but we also have lots of unlicensed never going back to school people in very technical demanding and high ranking positions.

I’m just a geologist with a bachelor’s and am regularly supervising and training people with engineering PhDs. My work place quickly becomes task specific and degrees are worth less than years in the field a lot of the time, your mileage may vary.

I_Clean_Here,

Or, you know, get some state-funded free college education like most other civilized countries other than the US, so you actually do not end up with $100k student loans like a dumbass.

SoylentBlake,

I’m with ya man, if cost weren’t a deterrent I’d hold multiple doctorates right now.

FunkPhenomenon,

really depends on the field - some fields absolutely require skills. surgeons for example, or engineers.

my take from the article is that basically anyone can be a journalist as it clearly requires no skill whatsoever.

redfox,

In technology, what about software for an aircraft written and tested by skilled developers, but ones without degrees?

FunkPhenomenon,

ask Boeing?

silverbax,

Hiring devs with degrees does not guarantee anything quality about the software they write.

calcopiritus,

As someone currently getting a degree (and therefore surrounded by soon-to-be devs with degrees), I couldn’t agree more. The requirements to pass are so low that it means nothing.

linearchaos,
@linearchaos@lemmy.world avatar

A degree for developer just means that they know how to learn.

I’ve seen some straight a solid developers come straight out of college enter the enterprise sector and bomb right out.

Why aren’t you using Python, why aren’t you using inheritance. They’re walking into these places with 20-year-old code bases and nowhere near enough money to rewrite any of it.

And the problem is, even if they get the opportunity to rewrite it, they try so hard to optimize it and put so many little smart decisions in there that becomes very difficult to maintain.

ForgotAboutDre,

The control system and sensors algorithms would be developed by engineers (not software engineers). Then implemented by the software engineers. That is subsequently tested again by the non software engineers. It often auto coded from simulink models, requiring less input from software teams.

Most of the software development done by software engineers or developers in aircraft is scheduling, connecting pipes, data recording, networking etc. Keeping the aircraft flying is done by other engineers. These algorithms are more related to aircraft dynamics, electrical systems and sensor physics than algorithms used in software. Most control systems implemented are represented as analogue electronics, even when the engineers have only ever used digital systems for their control. In these cases knowledge of non-software topics are more important.

So it would still be people with degrees keeping the aircraft in the air. However, many of these roles could be accomplished by people who have non university qualifications or 4-5 year apprenticeships. But it’s hard to teach the background maths involved during an apprenticeship as it’s not being applied day to day and the other engineers skills may have atrophied compared to a university course. Degree apprenticeships do work well for this sort of thing.

cole,
@cole@lemdro.id avatar

to be fair, software engineers are a lot more design heavy than implementation. software developers are the “implementers” where software engineers generally focus on the bigger picture as well

redfox,

@ForgotAboutDre

many of these roles could be accomplished by people who have non university qualifications or 4-5 year apprenticeships. But it’s hard to teach the background maths involved during an apprenticeship

This was a very interesting example. Personally, I don’t use any of the higher math that degree programs wanted. For people in the field you’re talking about, it would be needed. So in that sense, a dev working for one company would be fine, until they wanted to dev for a company that needs those maths.

I counter my own point though and say that most people who don’t use those higher level maths forget it. I am a very good use or lose example.

@cole@lemdro.idI agree there can be separation of role types. This is annoyingly inconsistent across industry. Lead/architect/principle/engineer terms get thrown around for all kinds of roles. Sometimes companies just use them as title changes for promotion and talent retention. It would be nice if companies considered adapting a standardize framework for some uniformity. The NICE model comes to mind, but I’ve had people tell me they think it’s too academic and not pragmatic in the real word. I don’t think I agree with them.

agitatedpotato, (edited )

Why do you need a degree just to be told by the accountant and c suite employees that you’re codes safety festures are taking to long so shelf them?

redfox,

require skills

Does this mean skills learn on the job or from a higher education institution?

Would people accept a highrise Disney by a team of self taught engineers?

Would we allow a surgeon to practice without a medical degree?

What about if that surgeon went to a vocational school and then did the normal years of internship, fellowship, supervision, etc?

sartalon,

This is a TERRIBLY written article.

Vibi,

Started working for my current company as tech support. No degree, in a homeless shelter, just good with tech and helping people. It bothered me not understanding how things I supported worked, so I started to teach myself to code and offer ideas for potential fixes when submitting tickets. Ended up being approached and hired by the head of development who allowed me to continue learning on my own. I’ve been with them for 12 years now, and in the first few years hobbled together the product/feature which became their flagship. Find people who are eager and excited to learn and they’ll thrive.

redfox,

Find people who are eager and excited to learn and they’ll thrive

Yours is an awesome story, thanks.

MDZA,

Skill-based hiring is more complex than “traditional” experience/education based hiring but it can work really well for orgs. that really invest in this method of hiring.

And by investing I mean they train and empower their recruiters to spot and assess the skills the business is looking for.

Many businesses talk the talk but don’t set themselves up skills-based hiring.

Solemarc,

I’m a developer working for a SaaS company and you didn’t NEED a degree to get hired but it sure was a “nice to have.”

fuckwit_mcbumcrumble,

Nepotism/cronyism will get you a lot further than a silly piece of paper.

IMO the most important thing about college is the people you meet. Build a large network of individuals who know you, and know where you want to be, and one of them might just get your foot in the door.

redfox,

Did your degree help you with:

  • your technical job/duties?
  • general business?
  • general literacy and soft skills (writing/commination/problem solving)?
Solemarc,
  • Kind of, I work mainly in PHP, Python & JS the only one of those that I was exposed to in school was PHP. I learnt the other two on my own after graduating. I did also get a little exposure to git in school but I learnt more about it in a month or so of being hired then I did in school. I also got a lot of, how to do documentation, how to analyse requirements, etc.
  • what does this mean?
  • 1000% yes.
redfox,

general business

Concepts of standard American businesses,. communication, business processes, professional presentation, product production life cycles, business man/women stuff

Solemarc,

In that case, this is also a yes.

toothbrush,
@toothbrush@lemmy.blahaj.zone avatar

Ive heard from quite a few developers that people without degrees in CS program differently than with a degree. CS teaches the theoretical fundamentals that you could go your entire life without knowing and still perform well in a job, but they do help when e.g. building novel solutions, reframing problems into more general problems that were solved 40 years ago, and getting an overview of how everything works can prevent reinventing the wheel.

redfox,

That’s an excellent point/observation.

Do you believe that organizations could have a mix of both types of people?

toothbrush,
@toothbrush@lemmy.blahaj.zone avatar

Sure. There are benefits to devs without degrees, as they usually start working earlier in their lives so they have more work experience. And hard screening for a degree is probably not helpful anyway, there are other ways to become a proficient developer. You can read about the fundamentals without ever going to a class about it!

sadreality,

that link is toxic https://www-forbes-com.cdn.ampproject.org/v/s/www.forbes.com/sites/dereknewton/2024/02/25/its-no-surprise-that-skills-based-hiring-has-not-worked/amp/?amp_gsa=1&amp_js_v=a9&usqp=mq331AQGsAEggAID%23amp_tf%3DFrom+%251%24s&aoh=17090664063100&csi=0&referrer=https%3A%2F%2Fwww.google.com&ampshare=https%3A%2F%2Fwww.forbes.com%2Fsites%2Fdereknewton%2F2024%2F02%2F25%2Fits-no-surprise-that-skills-based-hiring-has-not-worked%2F

JFC

redfox,

What do you mean?

sadreality,

That link has trackers in it, mainly google's amp.

Consider posting direct or "clean" links if you care about those things. Everyone who clicks on it is getting farmed and depending on your set up, google knows you shared it. They use this info for making relationships of online communities, which they sell to highest bidder including for political campaigns and business interest among pedestrian marketing purposes.

redfox,

Yeah, I didn’t check because I was on my phone. It’s a reasonable call out. I don’t like the data mining either. Thanks.

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