Please tell I'm not the only one who would name all the cute waiter robots and give a set of accessories including hats and mustaches if I was working in that restaurant?
Whenever an org says it wants to use ‘AI’ for a better customer experience, it is almost certainly lying.
Customers are not clamoring for shitty chat bots that extend the time to get to a real human. Customers are not asking for LLM-authored SEO-driven FAQ pages. Customers are not asking for yet more hero images of people with extra fingers.
The org is likely only interested in using ‘AI’ to reduce effort, save money, cut staff.
@aardrian I posted this in our ai guild group chat today, also mentioning the costs/ amount of energy of using generative ai. One of the comments was: let’s focus on sharing knowledge. The other comment was: a calcuation of LLM carbon footprint vs an employee…