@tithonium We need to renegotiate, and they won't even talk to us until the current service is cancelled, which means no internet until they find a sherpa who can find their ass with both hands and a flashlight.
we went elsewhere the minute we could, and it did involve the state attorney general's office coming in on our side and yes i was absolutely ready to bring in my lawyer once they tried to charge us $1500 to disconnect service
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