agiletortoise,
@agiletortoise@mastodon.social avatar

Honest talk? Apple Stores are pretty, but not well designed for the purposes they serve. They would work better accepting the sales-service dichotomy like a car dealer.

Yes, leave us in the showroom when we need our phone fixed to look at the new shit, but don’t park us waiting on someone with no way to know when we are going to be helped and scared if we go look at the new shiny they won’t find us.

mikeswimm,
@mikeswimm@mastodon.social avatar

@agiletortoise I avoid them like the plague. It’s a real bummer what a terrible experience it is now.

jaredsinclair,
@jaredsinclair@mastodon.social avatar

@agiletortoise It's so bad. It feels designed to frustrate you into solving your technical hurdle by chucking the affected device and unboxing a new one.

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