Exciting update for web developers - the popover API has landed in all modern browser engines. This will allow developers to more easily create contextual overlays on their sites. I'm looking forward to seeing the creative ways devs leverage this new capability to enhance user experiences.
Why do marketing people get so obsessed about time someone spends on a page (with the assumption that longer=better because 'engagement')? Good IA should mean users find what they want quickly; good UX means quick ordering. Good copywriting means quick comprehension, doesn't it?
@bkardell if you can repurpose that email as a blogpost, I'd read it. (I too wrote a similar email in about 2007 but I can only remember the swear words)
@bkardell That's v similar to the one I sent, in similar circumstances. I recall it made me incredibly popular with that department and management; I trust it had the same effect for you.