cragsand

cragsand, 5 months ago

Since this global AI AutoMod remains an undocumented "feature" of Twitch chat from a while back a lot of the conclusions I've listed in the thread are based on deduction from watching active chatters get suspended and tell their stories on Discord and social media.

Most can luckily get their account reinstated after appealing but it relies on having an actual human look at the timestamp of the VOD and take their time to figure out what actually happened as well as get the complete context of what was going on on stream when it occurred. I've seen many apologies from Twitch moderation sent in emails after appealing, but if you get unbanned, an apology or stay banned seems mostly random.

Being banned like this will also make it much less likely that you want to participate and joke around in chat in the future, leading to a much worse chatting experience.

I see some discussions are arguing that all AI flagged moderation events are actually reviewed by humans (but poorly) and this is a possibility. Because of the lack of transparency from Twitch regarding how this works it's very difficult to know for sure how these reviews are done. A manual report in combination with an AI flag is almost certainly a ban. One thing is sure though, and that is that too much power is given to AI to judge in these cases.

Seeing as permanent suspensions from accounts who have had active paying subscriptions for YEARS on Twitch can be dished out in seconds, either those reviewing are doing a lousy job, or its mostly done by AI. Even worse, if those reviewing are underpaid workers who get paid by "number of cases solved per hour" there is little incentive for them to take their time to gather more context when reviewing.

A similar thing happened on YouTube at the start of 2023, where they went through all old videos speech-to-text transcripts and issues strikes retroactively. It got a lot of old channels to disappear, especially those with hours of VOD content where something could get picked up and flagged by AI. For the communities I'm engaged in, it meant relying less on YouTube for saving Twitch VODs. It was brought up by MoistCritical about a year ago since it also affected monetization of old videos.

A more reasonable alternative to permanent bans on paying customers is global muting. That would also be an improvement.

Thank you everyone who has been talking about this and helping inform that this is not at all working as intended 💙

ernest, 6 months ago

I've already discussed some of the reasons on Matrix, but today, I'll try to briefly explain what's going on here. Due to the increasing popularity of kbin, infrastructure changes, the cost of maintaining instances, and development-related priorities, I wasn't able to deliver the milestones on time, which are crucial for project funding (even though I'm really close to achieving that). I wasn't prepared for this and didn't anticipate such a delay in terms of the savings I allocated for all of this. The servers are still being maintained with the donations that came through buymycoffe, but there are additional costs like living expenses and other obligations. So, I had to take up temporary work to ensure the continued development of the project.

This year has also brought many other unexpected personal problems, as I mentioned earlier. Now, another one has been added to that list – I had to end my marriage and a fifteen-year-long relationship. While it's not a sudden decision, it's never easy, but it has turned out to be more challenging than I anticipated. Not just for me, and this time, I want to dedicate as much time as necessary to conclude the matter properly. I had to learn how to do many things from scratch, set up a new work environment, establish daily routines, and more.

So, why all these deadlines and promises?
It was probably the only way for me to accomplish at least the absolute minimum. There's a lot of my own code waiting for review on my local branches, but it's genuinely hard for me to push myself to it for now. The infrastructure also requires fine-tuning, and Piotr is helping me with that. And the days are passing by very quickly.

However, I'm almost ready to continue on this journey, so you can expect that in the near future, there will be a banner with information and the update date of the instance and release. After that, we will work on avoiding such longer development downtimes in case of my absence.

@a@kbin.social @RealM @Pamasich

ernest, 10 months ago

Yes, the pictures are incredibly annoying. This is a simple change and will be one of the first ones. Now that we've managed to relatively control the situation, I'm taking some time off. I'll be back at full speed starting from Monday morning :)