@grlodi@jon One still hopes that all the operators will one day get together with DB InfraGO and let them publish all real-time information and produce passenger information themselves.
@jon Station Operators are legally obliged to show this information…if they have it. So it’s hard to say who’s to blame from the outside. Usually there aren’t any problems with competitors‘ local trains, so I would bet on Eurostar being the problem.
@jon This is the default at least for #TGVs in France as well, mostly for "#security" reasons I guess. The platform is announced about 20 minutes before departure. This is not yet as bad as in the US where rail travel is apparently modelled after air travel (based on my experience of a Amtrak journey between Charlottesville VA and Washington DC around 2008). My experience with french customs is quite recent though, two months worth of Interrail in March and April.
@jon not in Belgium either... Antwerpen-Centraal always has eurostar staff on the station to tell that. In past EMMA could announce 1st class for them now no more
@maartje but it used to work on screens at Midi (the ones on the platform, not the ones hanging). Does that still work? (I will see if I can see it when I pass through Midi later)
@smveerman@maartje Infrabel has a system that can handle really complex compositions - see this in the Railer app. That then powers the automated announcements in Belgian stations I presume. So - like Germany - this looks like Eurostar not providing the information necessary.
@jon@smveerman passenger info is an SNCB responsibility not Infrabel... This system is based internally on a combination of Atlantis (asset tracking) and DiTA/ITRIS (Conductor data systems) which are all SNCB systems
I asked the employee why this info is not on the screens. “It’s always like that” she said. “Is this DB’s fault or Eurostar’s fault?” She shrugged. Whose fault is it I wonder? Did Eurostar not pay to have info displayed? Or it hasn’t got the data in the right format? Or DB is being deliberately difficult? #CrossBorderRail
Really, this is ridiculous. The info about the RB 27 to Bedburg (Erft), a 3 carriage diesel stopping train, is better than info about the Eurostar to Paris!
@jon by now there's apparently a standard (VDV 454) which is used e.g. by National Express on their services to tell DB Station&Service about the composition, I'm not sure why Eurostar couldn't just use that
@yacc143 See replies. Not DB's fault at all. All Eurostar's for not providing the data. And Eurostar is a hell of a lot worse on a helpfulness scale than DB!
Add comment