burgermeister,

Nah man, if it’s not important enough for a call it must not be that important, if you text me I might not even open the message

brbposting,

Nothing like a good voice conversation, face to face or not

UltraMagnus0001,

I literally just did this for student forgiveness spam. I use the Google call screening.

ManniSturgis,

Imagine having your desk at work setup like this. Who the hell puts the monitor off to the side like that? My neck would kill me after 5 mins

lightnegative,

It’s for people who always work in front of a film crew so the camera can see their faces

BURN,

I could see it happening if your job primarily involves talking to people sat on the other side of the desk.

rimjob_rainer,

always

Blackmist,

Me not even Googling it because every number is fake anyway.

DragonTypeWyvern,

Funnily enough, I was returning a call the other day from an 800 number I was mostly expecting that lead to a Philippine call center and thought “If it was a scammer it’d just be pretending to be America”

Even ending up being legitimate. Wild times. Effective government, yay.

Eigerloft,

My job requires phone calls (which people asked for!) it is frustrating how many unanswered voicemails I leave every day.

And it’ll be a cold day in hell when I give out my cellphone number to a customer.

problematicPanther,
@problematicPanther@lemmy.world avatar

never give your personal cell number to any customer, ever. especially if you’re IT.

tarmarbar,

I’m guessing the mass here is from USA. People from EU, where regulations work better, what’s your opinion on this?

gerryflap,
@gerryflap@feddit.nl avatar

I’m from the EU. I do the same. I hate getting calls. It forces me to drop everything I’m doing and suddenly switch contexts, which I absolutely hate. So I usually don’t answer unless I expect the call or know the number. If it’s important they can enter a voicemail or preferably send a message, either of which doesn’t require an immediate response and is therefore a lot less annoying.

shneancy,

from the various comments it looks pretty much the same. I have two numbers UK, and PL, and I get spam calls on both of them. It’s gotten to a point where if I don’t recognise a number and don’t specifically wait for a call from somewhere I just ignore it

tarmarbar,

Yeah, i see that. I guess I’m just lucky then. I mean there’s this one survey company that nags ppl, but you block their one number or ask them to leave you alone and that’s it. And the boring sellers always get flagged by Google so that’s filtered out automatically. Basically, whenever my phone rings, it’s for me personally and it’s a call I’d want to take.

hOrni,

Poland here. I really get spam calls, once a week or less. My phone flags unwanted calls as spam so I don’t pick up. If I miss a call from an unknown number, then I Google it. I almost never get to talk to a spam call.

InternetCitizen2,

Scamers put effort into learning Polish and you didn’t even hear them out? Harsh.

Xatix,

German here, I also google unknown phone numbers first if they are mobile phone numbers. My business phone number is in the imprint of every website I make due to legal reasons, so I receive around 1-2 spam calls per week.

faercol,
@faercol@lemmy.blahaj.zone avatar

I’m from France, there’s actually a law to force telemarketers to use certain phone ranges, which I’ve blocked.

During some periods, I have a call blocked per day, sometimes more, then nothing for a while.

I sometimes have the odd phone call that passes through, but unless I know I’m expecting a call, or it is from a number I know, I never pick up. It’s usually spam anyway

Churbleyimyam,

What I’d really like is a complicated menu system where their call can get put through but only after they’ve proven a high degree of commitment and dedication to it. Like what captchas do.

iliketurtles,

Pixel kind of has this. Seems to be working since I haven’t gotten a voicemail in months 🤷‍♂️…filters out most non contacts calls before they bother getting screened.

LemmyKnowsBest, (edited )

yeah kinda like every doctor office or credit card company we ever call. Imagine if everyone who called us had to go through all these hoops.

Hello thank you for calling [insert your name here]. Please listen closely as our menu options have changed. For questions, press 1. For a one-sided conversation, press 2. To leave a sarcastic jab, press 3. To leave a message with our secretary, press 4. To speak directly with [name], please catch me in person most likely wherever you met me or saw me last. Thank you. Goodbye.

Churbleyimyam,

‘Are you aware that our website now has an AI assistant who can handle all of your requests? Just visit www.leavemealone.co.uk for information, rewards and to manage your account. Have a nice day!..’

shneancy,

“Thank you for calling [Person Name]. We are experiencing a high volume of calls at the moment, and all of our customer service representatives are currently assisting other customers. We apologize for the inconvenience and appreciate your patience.”

Gestrid,

90% of the time whenever you get one of those menus, you can just press 0 to get a real person on the line.

LemmyKnowsBest,

Yeah. I even did that yesterday.

dependencyinjection,

There must be a way for us to implement an IVR right? Just forward our calls somewhere first?

psud,

On pixel phones the Android assistant can filter calls for you

It’s surprising when people follow the machine’s instructions and state who they are and why they are calling. It’s not a menu system, but it gets maybe the best 30% of the effect

Churbleyimyam,

Call me cynical but if someone doesn’t send a message after trying to call it’s either because it’s not important or because they want you on the line so they can do ‘objection handling’ to you.

This applies to people you actually know as well as sales people.

olutukko,

indeed

TheControlled,

Me answering a call because it’s way faster and convenient than only texting like a nervous, terminally online teenager who is trying to stigmatize using a phone to make phone calls: 🥱

itsralC,

This post is about spam calls, which you’ll only get more of if you answer them.

TheControlled,

“we text now, stop calling me”. Very clear OPs opinion on calling in general.

TimewornTraveler,

nowhere in the OP is there anything about spam calls. the comments just started going that way but this post just reminds me of socially awkward flakes

SomeBoyo,

Are spam calls that big of a problem, where you live?

TankovayaDiviziya,

I heard spam calls are rampant in the US. I’m not sure about other countries.

shneancy,

it’s gotten significantly worse in EU in the recent years as well, anecdotally, I don’t think I got more than idk maybe 10 spam calls in 2011-2019. Since 2020 I sometimes get as many as 3 a week

jaybone,

Me wearing a suit to use Google.

Chev,

At work we are required to call customers with a non trackable phone number. So everytime we call someone, it only shows “unnknown number”. I don’t get it how most people would answer that. I would never do that.

ODuffer,
@ODuffer@lemmy.world avatar

I don’t, ‘google screen’ answers it and transcribes the call. Funnily enough I’ve not had a single call transcribed. So that’s a search and block/report.

Promethiel,
@Promethiel@lemmy.world avatar

Community Blood Center. The very polite vampires are the only ones who put up with Google screen for me. They really like my blood.

Churbleyimyam,

Yeah it just looks shady.

TwanHE,

The hospital recently started calling with hidden numbers. So now im back to picking up those calls again because those are calls I can’t really miss.

LemmyKnowsBest,

Why would the hospital do that? Don’t they realize nobody answers calls that can’t be identified?

other_cat,
@other_cat@lemmy.world avatar

Lots of reasons, none of them excusable. They could want to stop people from calling back and are too lazy/can’t figure out how to set up an inbound call back route to go to a “Don’t call us back at this number” voice message; they could have switched phone services (or they’re utilizing a call center/got a new call center) that masks automatically. Those are the two that spring off the top of my head.

Kolanaki,
@Kolanaki@yiffit.net avatar

I got a Pixel 8 recently and it can have AI answer and screen the call for you. I just do that.

pineapplelover,

Doesn’t work on grapheneos unfortunately. Unless I’m doing something wrong

cyberpunk007,

As far as I’m aware it’s just a normal program, not “AI”

Kolanaki,
@Kolanaki@yiffit.net avatar

The feature itself advertised that it uses Bard when it was walking through all the first time popups. That’s Google’s AI isn’t it?

cyberpunk007,

Weird, I’ve been using this on my pixel 6 for a long time and I don’t even thing bard was a thing when this came out

Kolanaki,
@Kolanaki@yiffit.net avatar

Probably depends on the device? My sister’s 7 has no AI features either. The 8’s full of it.

cyberpunk007,

They should have just called the pixel 8 the pixel AI then lol

Kolanaki,
@Kolanaki@yiffit.net avatar

Surprised that isn’t what the 9 will be called. It’s supposed to have even more AI features. Heck, the 8 Pro apparently can do some things the regular 8 can’t because the 8 only has 8GB of RAM.

psud,

It uses Google’s speech to text. As far as you can tell it is a recorded message saying that it’s Google’s call screening system and to give your name and why you’re calling and voice to text to tell you what they say

Then when you hang up it says goodbye to them.

I think the product that was supposed to be AI was the booking assistant

EmperorHenry,
@EmperorHenry@discuss.tchncs.de avatar

That used to be a good practice, but scammers spoof caller ID now. So that doesn’t work anymore

chiliedogg,

You also can’t easily reverse directory anymore. Now you end up with 30 pages of links to places that will charge you $40 to say that it’s an unlisted cell number.

synae, (edited )
@synae@lemmy.sdf.org avatar

Well they better start spoofing numbers I might actually answer otherwise they’ve accomplished nothing

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