@elizayer@mastodon.social avatar

elizayer

@elizayer@mastodon.social

Hi! I do civic tech, product, and org design, currently in government.

My happy place is down a rabbithole, occasionally ejecting content as a proof of life. Posts usually about software, with some politics, history and philosophy thrown in, but secretly still about software.

Based in #Tacoma, superfan of the Tacoma Narrows Bridge and #infrastructure in general.

Pronouns: she/her
Countries: UK/US

#productmanagement #ProductLeadership #Leadership #SystemsThinking #TeamTopologies

This profile is from a federated server and may be incomplete. Browse more on the original instance.

elizayer, to random
@elizayer@mastodon.social avatar

A new work colleague said the phrase "forming, zorming or whatever," and it was an instant connection. 😂

The model of "forming, storming, norming" has has never described my experience of teams. Like, at all.

elizayer,
@elizayer@mastodon.social avatar

@xahteiwi No recognizable state transition whatsoever! Misunderstandings seem to happen at a fairly even rate, and normally they are triggers for curiosity and exploration. Forging relationships. Cumulative.

In the rare cases I've experienced anything I'd recognize as "storming," it's never resolved through norming to performing, despite solid efforts. It's been "wait it out until a team composition change."

elizayer,
@elizayer@mastodon.social avatar

@xahteiwi Yes, I can well believe that it captures the essence for many folks!

Maybe I just see the conflict as less intrusive? And haven't experienced it peak and settle quite the same way as "normal"?

I dunno. Just never particularly resonated for me. 🤷‍♀️

elizayer,
@elizayer@mastodon.social avatar

@xahteiwi I'll admit I hadn't ever gone back to Tuckman's original paper, but here's what he says about Stage 2:

"The second phase in the development of group structure is labeled as intragroup conflict. Group members become hostile toward one another and toward a therapist or trainer as a means of expressing their individuality and resisting the formation of group structure."

https://web.mit.edu/curhan/www/docs/Articles/15341_Readings/Group_Dynamics/Tuckman_1965_Developmental_sequence_in_small_groups.pdf

elizayer,
@elizayer@mastodon.social avatar

@xahteiwi It reads as very much a product of its time (reviewing studies between 1949-1961).

I’m assuming its longevity comes from the permission it gives people to not get along? And comfort that feeling bad in a group is common and temporary?

elizayer,
@elizayer@mastodon.social avatar
elizayer, to random
@elizayer@mastodon.social avatar

THIS:

"If the primary productive resource of the firm is knowledge, and if knowledge resides in individual employees, then it is employees who own the bulk of the firm’s resources."

https://www.researchgate.net/publication/229100915_Toward_A_Knowledge-Based_Theory_of_the_Firm

elizayer, to random
@elizayer@mastodon.social avatar
elizayer, to random
@elizayer@mastodon.social avatar

Paraphrased question on a mailing list I'm on: "staff turnover is really high, what are some good ways to make the barrier to leaving higher?" 🤦

elizayer,
@elizayer@mastodon.social avatar

@gdinwiddie the real reason they don't like remote work

elizayer, to random
@elizayer@mastodon.social avatar

On the 35th anniversary of the Exxon-Valdez disaster.... A poignant reminder that single-bad-actor theories of catastrophes always let the real culprits* off the hook.

*the profit seekers who fragilize the system so that one person can trigger a disaster

https://www.gregpalast.com/dont-buy-exxons-fable-of-the-drunken-captain-2/

elizayer, to random
@elizayer@mastodon.social avatar

Y'all know that 60-90% of mergers and acquisitions destroy value, right?

Even in cases with no accounting trickery, many businesses forget to ask before and during a merger how the combined org will better serve customers.

https://hbr.org/2016/05/so-many-ma-deals-fail-because-companies-overlook-this-simple-strategy

elizayer, to random
@elizayer@mastodon.social avatar

Random ask for a friend's dad: anyone got a CD-ROM/ DVD of Visual Basic 6 professional they'd be willing to part with?

elizayer, to random
@elizayer@mastodon.social avatar

The thing I dislike most about working in a bureaucracy is that every level of hierarchy tries to make itself meaningful.

elizayer, to random
@elizayer@mastodon.social avatar
matthewskelton, to random
@matthewskelton@mastodon.social avatar

"We — ... the product clan — are collectively prioritizing business fantasies of growth over commitment to real user needs, with long-term profitability as a casualty."

Superb writing from Elizabeth Ayer

#prodmgt #FastFlow #enshittification

https://medium.com/@ElizAyer/enshittification-as-overproduction-in-software-part-2-overproduction-in-the-product-lifecycle-99584e8da458

elizayer,
@elizayer@mastodon.social avatar

@matthewskelton Thank you!!

elizayer, to random
@elizayer@mastodon.social avatar

Citizens fucking United all over again.

No, companies are not people, and the 5th Amendment should not apply to them.

Amazon. Trader Joes. SpaceX. These are the companies trying to roll back 90 years of labor rights in the US.

https://apnews.com/article/amazon-nlrb-unconstitutional-union-labor-459331e9b77f5be0e5202c147654993e

skiles, to random
@skiles@carhenge.club avatar

"Enshittification as Overproduction" expanded my thinking about why the internet feels worse now than it used to.

https://medium.com/@ElizAyer/enshittification-as-overproduction-in-software-part-1-seeing-overproduction-7f175bca7724

Many tech companies have left the (apparent) exponential growth phase and are failing to see it, failing to adjust to the maintenance phase. My emotional posture has also changed, because I depend on the internet now in a way I didn't during the exciting growth phase.

Credit:

  • blog posts by my coworker @elizayer
  • based upon pluralistic@mamot.fr
elizayer,
@elizayer@mastodon.social avatar

@Di4na @SynAck @skiles Yeeeees, keep ownership, control, and risk all together WHERE THEY SHOULD BE ❤️

elizayer,
@elizayer@mastodon.social avatar

@Di4na @SynAck @skiles I'm holding onto the hope that demand for well-sustained software grow with the overall maturity of each product category (and the current frustration builds).

It seems worth by being prepared to seize the opportunity if the structural incentives line up! Right now I'm pretty convinced our industry's workers couldn't do that.

elizayer,
@elizayer@mastodon.social avatar

@SynAck @Di4na @skiles

My position, based on a very incomplete understanding of the world: no, I don’t think change will happen without pressure and power being exerted by the workers, who would need to join in a common cause with users.

elizayer,
@elizayer@mastodon.social avatar

@SynAck @Di4na @skiles

After all, today sustainably-run companies need to compete with ridiculously overfunded competitors, whose entry phase to a market starts by using that money to destroy incumbents. That’s something only consumers (or government representing consumers) have the power to stop, not the well-run companies themselves.

elizayer,
@elizayer@mastodon.social avatar

@SynAck @Di4na @skiles

I remember a friend riding a Lyft in the early days saying, “sure I’m happy for the VCs to subsidise my taxis for a while.” No major change seems possible without a shift in that mentality.

I also believe, though, that change is inevitable and I’d rather aim for course correction than a catastrophic collapse and renewal.

elizayer,
@elizayer@mastodon.social avatar

@cornazano @matthewskelton @Di4na @SynAck @skiles I used to work somewhere where there was good-natured ribbing between "Innovation" and "Stuff people actually want" teams. A better name could also focus on that aspect?

Just... not Extract :-)

elizayer,
@elizayer@mastodon.social avatar

@Di4na @billseitz @SynAck @skiles Not disagreeing, Thomas, but I'd love to hear a little bit more on the observation about being near-impossible to move to Sustain.... Do you think it is tech debt? Unreasonable product promises? Culture? Is there any one area which seems more unmovable than the others?

elizayer, to random
@elizayer@mastodon.social avatar

Just published: Part II

Overproduction really bites when products reach maturity, and the software industry is very bad at managing this transition.

I think we can be better.

https://medium.com/@ElizAyer/enshittification-as-overproduction-in-software-part-2-overproduction-in-the-product-lifecycle-99584e8da458

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