mmasnick, (edited )
@mmasnick@mastodon.social avatar

Good morning folks... today we're launching our new (free, browser-based) game Trust & Safety Tycoon. Please go check it out. Everyone thinks they know how trust & safety should work, but very few have actually done the job. Now's your chance! https://trustandsafety.fun/

mmasnick,
@mmasnick@mastodon.social avatar

Not sure why the link didn't show, so let's try that again: https://trustandsafety.fun/

mmasnick,
@mmasnick@mastodon.social avatar

The game puts you in charge of a trust & safety team at a rapidly scaling social media startup. You have to make a bunch of tough calls on moderation decisions, but also make decisions about policies and resource allocation, all while trying to keep the site from descending into a cesspool.

mmasnick,
@mmasnick@mastodon.social avatar

Meanwhile, you're balancing a variety of interests, including keeping your team morale up, but also dealing with the demands of your boss, the CEO, who has their own incentives and demands. You also have to deal with the media, law enforcement, policymakers, and more.

mmasnick,
@mmasnick@mastodon.social avatar

You can read more about the game in my Techdirt blog post here, but we've been working on this game in some form for years, including conducting over 40 hours of interviews with dozens of trust & safety professionals. https://www.techdirt.com/2023/10/17/trust-safety-tycoon-try-your-hand-at-managing-a-social-media-trust-safety-team/

swilliams,
@swilliams@mastodon.social avatar

@mmasnick amazing timing today.

evan,
@evan@cosocial.ca avatar

@mmasnick this is good!

goodthinking,
@goodthinking@beige.party avatar

@mmasnick Ladies and gentlemen, my kid (29, does ad-tech).

Lairek,

@mmasnick Had a really fun time with this. Excellent little game. Here's my outcome:
🛡️

🏆 Won via IPO and stayed to grow Yapper

📈 Score: 1993
📏 Rating: ⭐⭐⭐⭐◾️

jessamyn,
@jessamyn@glammr.us avatar

@mmasnick Super fun. I, of course, bailed out early (score: 216) because of my slow moderation speed but my community was delighted with me. 🙃

katrinakatrinka,

@mmasnick
This is a fun yet surprisingly stressful game. 😁

SirTapTap,
@SirTapTap@mastodon.social avatar

@mmasnick gotta include protocol (https://) for the link to embed

forteller,
@forteller@tutoteket.no avatar

@mmasnick I'd recommend you go edit your first toot, so this nice link preview can embed there too. As someone else mentioned, you have to add the protocol (I agree with you that that should be unnecessary, but that's how it is) :)

mmasnick,
@mmasnick@mastodon.social avatar

@forteller done

forteller,
@forteller@tutoteket.no avatar

@mmasnick Looks so much better in my boost! 😊

ncweaver,

@mmasnick Is this going to cause @leak PTSD if they play?

derrickb,

@mmasnick 🛡️

🏆 Won via IPO and stayed to grow Yapper

📈 Score: 2044
📏 Rating: 🌟🌟🌟🌟🌟

▶️ Play Now: https://trustandsafety.fun/

mmasnick,
@mmasnick@mastodon.social avatar

@derrickb that's a really good score!

delfuego,

@mmasnick This looks hella neat; I'm into year two right now.

One bit of constructive criticism: change "whitelist" to "allow list" (or some other alternative), given the problematic implications of the term elevating "white" to mean "allowed" or "correct". (It appears in the "controversial sports team name" item.)

mmasnick,
@mmasnick@mastodon.social avatar

@delfuego Good point. Will change...

danyork,
@danyork@mastodon.social avatar

@mmasnick Somewhat ironic that you launched this a day after that VC billionaire published his "manifesto" indicating that the ideas of trust and safety are ENEMIES!

by_caballero,

@danyork @mmasnick A16z will soon release an EVM-based blockchain game called "Futurist Tycoon", a thinly-veiled pro-fascist retread of Axie Infinity, one of the projects they were hyping full-throatedly in 2021 before, well, you know, the free market happened to it:
https://a16z.com/announcement/investing-in-axie-infinity/

Babadofar,

@mmasnick very cool game!

AAMfP,
@AAMfP@fosstodon.org avatar

@mmasnick
It seems the "Malicious domains (cbujis)" list of has a lot of false positives... 🙄
@mfowler

mmasnick,
@mmasnick@mastodon.social avatar

@AAMfP @mfowler Yikes! We've seen a few reports of it being blocked by various systems. No idea why.

AAMfP,
@AAMfP@fosstodon.org avatar

@mmasnick
You're not alone. Also CryptPad and Codeberg have some blocked pieces.
🤦🏻‍♂️
@mfowler

virtulis,
@virtulis@loud.computer avatar

@mmasnick

> Your CEO's confidence in you has increased
> Your User Growth has increased
> Your Team Morale has increased
> Your Advertising Revenue has increased

> Emergency expenses still deduced from the budget.

Extremely realistic, 10/10

archenoth,
@archenoth@chitter.xyz avatar

@mmasnick neat little game! i'm happy that going all in on supporting moderators and aggressively cutting out hate didn't turn into a martyr path, since i wouldn't want to do anything besides :blobfox_w_:

🛡️

🏆 Won via IPO and retired from the tech world

📈 Score: 1982
📏 Rating: ⭐⭐⭐⭐◾️

▶️ Play Now: https://trustandsafety.fun/

JustinH,
@JustinH@twit.social avatar

@mmasnick This was a good exercise in how focusing on growth and profits while relying on corporate advertising is an unsustainable model!

solewhitelight,

@mmasnick Great game, the share results output feels a lil spammy though, I had a couple friends I sent it to ask if I'd been hacked lol

mmasnick,
@mmasnick@mastodon.social avatar

@solewhitelight oh really? Sorry. We found that people like to share results, so we tried to make that in a helpful way...

kf,
@kf@666.glitchwit.ch avatar

@mmasnick won via IPO and left to advise the government 😎

that was interesting and fun, congrats on the game!

frikinin,

@mmasnick I somehow managed to keep my social network cool and my moderation team sane!

This has helped me reassure how much I DON'T ever want to be in a working position where someone's wellbeing is my responsibility

BalooUriza,

@mmasnick This is like Monopoly, showing why commercial stake in social media is always harmful, right?

BalooUriza,

@mmasnick It takes previews a while to generate, they're not immediate. And slow servers like mastodon.social take longer than most.

atax1a,

@mmasnick it was very vindicating to be able to threaten to quit when the company was planning to launch something without involving trust and safety. thank you for the catharsis.

gunchleoc,
@gunchleoc@mastodon.scot avatar

@mmasnick That was fun, thanks! I had to go back a few times though because I ran out of moderator time.

🛡️

🏆 Won via IPO and retired from the tech world

📈 Score: 1863
📏 Rating: ⭐⭐⭐⭐◾️

▶️ Play Now: https://trustandsafety.fun/

voxpopsicle,
@voxpopsicle@mastodon.social avatar

@mmasnick Great game, very reflective of my experience: T&S needs a lot of effort to do well.

m,
@m@martinh.net avatar

@mmasnick Great job! Now do Techno-Optimist Tycoon :blobfoxwink:

mmasnick,
@mmasnick@mastodon.social avatar

@m lol. think i can get a16z to fund that?

carlmalamud,
@carlmalamud@official.resource.org avatar

@mmasnick @m totally, this is right in their zone. All you need is a powerpoint deck and you will walk home with $10m in your pocket. Don't forget to mention you use AI to do all this.

sofiii,

@mmasnick That was a stressful line of decisions. Nice game! 😅

🛡️

🏆 Won via IPO and stayed to grow Yapper

📈 Score: 2006
📏 Rating: 🌟🌟🌟🌟🌟

▶️ Play Now: https://trustandsafety.fun/

abbynormative,

@mmasnick I'm pretty good at this but def wouldn't want to do it forever

Precz,
@Precz@mastodon.social avatar

@mmasnick I have fun playing this game! Cheers!

nsa,
@nsa@hachyderm.io avatar

@mmasnick first try!

I put all the $$$ on my mod team speed and then spent some on 2fa.

vonxylofon,
@vonxylofon@witter.cz avatar

@nsa @mmasnick Is emotional damage on the mod team factored in?

mmasnick,
@mmasnick@mastodon.social avatar

@vonxylofon @nsa that is a part of the game, yes.

ConnyDuck,
@ConnyDuck@chaos.social avatar

@mmasnick very well done game!

🛡️

🏆 Won via IPO and retired from the tech world

📈 Score: 1971
📏 Rating: ⭐⭐⭐⭐◾️

▶️ Play Now: https://trustandsafety.fun/

ConnyDuck,
@ConnyDuck@chaos.social avatar

@mmasnick minor bug: I can't click on "Take our survey" on the last screen, it always just says "Score copied to clipboard". I'm on Firefox mobile.

mmasnick,
@mmasnick@mastodon.social avatar

@ConnyDuck will look into it... we had a bug on that earlier, but thought we'd fixed...

plamobot,
@plamobot@mastodon.online avatar

@mmasnick THE HORROR!

szhang_ds,

@mmasnick

decent enough I guess

Kyresti,

@mmasnick I mean... to me this is largely just affirming that ethics and capitalism are irreconcilable. :p

(I got fired pretty quick on moderation speed specifically)

DJDarren,
@DJDarren@mendeddrum.org avatar

LB: That game is stressful as fuck. Fun though. @mmasnick @neil

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