It should be no surprise that Samsung would sabotage the trust and goodwill of its customers.
Samsung requires shops to report unknowing customers coming in for repair while pushing a narrative that it is committed to your right to tinker with a device you own.
The stairlift wasn't working. I replaced the batteries & all I got was a 4 beep code. There was no manual to explain what it meant. Only "authorized dealers" could get one. None would help, because they didn't install it. It would be $300 to even get someone to check, but no one would.
This is why #RightToRepair is important.
I'd like to thank my Brother-in-law for suggesting I check all the connections and fuses on the
stairlift. That was it! One connection to the motor had come off.
Had to order a new iPod classic as my current one seems to have the hold button broken on the motherboard after replacing it several times to try to fix it. Hopefully this will be the last iPod I have to buy since I ordered the Tangara. Between @mntmn and Tangara I can really start shifting to using open hardware in my daily life and this is a change I am so ready to embrace. wish I could use the Tangara before @defcon 🤷♂️
#Samsung#RightToRepair#DataProtection: "In exchange for selling them repair parts, Samsung requires independent repair shops to give Samsung the name, contact information, phone identifier, and customer complaint details of everyone who gets their phone repaired at these shops, according to a contract obtained by 404 Media. Stunningly, it also requires these nominally independent shops to “immediately disassemble” any phones that customers have brought them that have been previously repaired with aftermarket or third-party parts and to “immediately notify” Samsung that the customer has used third-party parts.
"Company shall immediately disassemble all products that are created or assembled out of, comprised of, or that contain any Service Parts not purchased from Samsung,” a section of the agreement reads. “And shall immediately notify Samsung in writing of the details and circumstances of any unauthorized use or misappropriation of any Service Part for any purpose other than pursuant to this Agreement. Samsung may terminate this Agreement if these terms are violated.""
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"Samsung requires independent repair shops to give Samsung the name, contact information, phone identifier, and customer complaint details of everyone who gets their phone repaired at these shops"
And:
"it also requires these nominally independent shops to “immediately disassemble” any phones that customers have brought them that have been previously repaired with aftermarket or third-party parts"
«...for every repair, an independent repair shop must send #Samsung your name, address, telephone number, your phone’s unique serial number and IMEI, your “customer complaint,” and all the details of your repair. »
@jasonkoebler In France, we have a #rightToRepair law now (your article shows well how important it is to have these laws everywhere). Would be interesting to know if that's legal what they want.
It's even the question if the data collection violates applicable European Union privacy and digital law.
This is a prime example of why right to repair is a super big deal when it comes to environmental stewardship. In this example the consumers choice is to buy an entirely new transmission or dispose of an almost new vehicle just because a seal is leaking. #RightToRepairhttps://youtube.com/shorts/uAjqRMWtfEs?si=CyDsChOLmbOUbMeJ
#StopKillingGames.com aims to delegalize game publishers thanos-snapping games you've paid real money for when they feel like it. Exactly what Ubisoft recently did with The Crew.
The right to repair is crucial for a free future, this is illustrated in our animated video "Fight to Repair." Join our campaign and inform others on the state of #RightToRepair in your country. #FightToRepairhttps://fsf.org/ftr
We are proud to yesterday have been in the UK Parliament demonstrating repair and talking about #RightToRepair with MPs, allies, community repair groups from all over the country
The @europarl_en has adopted the #RightToRepair directive, making it easier for consumers to repair their goods, reduce waste & create a more sustainable consumption.