For what it is worth, this is an old old old debate in media and cultural studies, and understanding it is something that folks with a background in cultural studies and technology can contribute to this debate.
To put my cards out on the table, I’m far more on #teamadorno than I was 20 years ago. 🤷🏻♂️
But whatever else you take away from this, a technology that truly wants to change the world cannot make “user experience” or even “mass adoption” the metric by which success is judged. /end.