I don't think anyone intended to cause problems, but at some point enough incompetence that is allowed to continue becomes the same thing, at least in my book. Having a system where it's that easy to just lose some other company's property and then, even worse, allow a third party to take possession is absolutely an unacceptable level of mismanagement.
What is going on over there where a $500 reshoot that would ensure a fair and balanced review of the product is such an nonnegotiable prospect?
It's all about the money. LMG is prioritizing speed and quantity over quality or even just basic professionalism.