So, did you hear about the mental health crisis hotline that replaced its human volunteers with a chatbot, when the humans started to unionise?
It's a little more complex than that. Also, a week later they had to shut it down, 'cause people were getting dangerous AI advice ... So an effective hotline was just shut down totally :-(
@deborahh
I saw the original headlines and dunking, but I totally missed the #UnionBusting aspect to this story until I was watching AI Hype Theater just now. I paused 5 minutes in and came here to rant about that 😡
✅ rant about replacing organizing workers with LLM snakeoil
The WHO on Friday urged countries to strengthen their surveillance and reporting of COVID-19 amid the spike in hospitalizations in the last month, primarily in European nations.
“The virus right now is reinfecting millions of people each week. We don’t have a good gauge on how many reinfections or infections there actually are because surveillance has declined. But we do have some indications on trends of impact.”
TL;DR: Hotline workers unionise, get replaced by AI, within weeks helpline is shut down for safety reasons. A client says "I would have died, had I had that advice early in my illness".
"the National Eating Disorders Association helpline, which tried to replace human volunteers with a chatbot--and why the datafication & automation of mental health services are an injustice that will disproportionately affect the already vulnerable."
@deborahh@JB611
It seems to me that our most important aspect as humans is our ability to connect with other humans. Granted, the ability to do this varies from individual to individual. Good therapists excel at making connections.
Shuffling people who need human connection off to a chatbot is a recipe for disaster.
"A typical vaccine teaches the human immune system to recognize a virus or bacteria as an enemy that should be attacked. The new “inverse vaccine” does just the opposite: it removes the immune system’s memory of one molecule. While … unwanted for infectious diseases, it can stop autoimmune reactions like those seen in MS, type I diabetes, rheumatoid arthritis, or Crohn’s disease, in which the immune system attacks a person’s healthy tissues."
"As co-leader of Google’s small ethical AI team, Timnit Gebru was one of the authors of an academic paper that warned about the kind of AI that is increasingly built into our lives, ... The clear danger, it said, is that such supposed 'intelligence' is based on huge data sets that 'overrepresent hegemonic viewpoints & encode biases ... #AI threatens to deepen the dominance of a way of thinking that is white, male, comparatively affluent & focused on the US & Europe.'"
Stuart Little - White
Stranger in a Strange Land - Heinlein
That Hideous Strength - Lewis
A Prayer for Owen Meany - Irving
Ender's Game - Card
The Sparrow - Russell
Making Color Sing - Dobie
Holy The Firm - Dillard
Red Mars - Robinson
Homeland - Doctorow
Wool - Howey
Lagoon - Okorafor
Light from Uncommon Stars - Aoki
@deborahh
Off the top of my head at the moment...
The Churkendoose - Berenberg
You Read to Me; I'll Read to You - Ciardi
Huckleberry Finn - Twain
To Kill a Mockingbird - Lee
Neuromancer - Gibson
A Day in the lIfe of Ivan Denisovich - Solzhenitsyn
Lord of Light - Zelazny
Slaughterhouse 5 - Vonnegut
Pygmalion - Shaw
Calvin & Hobbes - Watterson
The Hitchhikers; Guide to the Galaxy - Adams
Snow Crash - Stephenson
Catch 22 - Heller
The Illiad - Homer
Lipstick Traces - Marcus
Dhalgren - Delaney
Twice a month, I run my popular Personal Values workshop on a pay-what-you-like basis, because our most uncertain moments may also be times of financial hardship.
Wow. For some reason, more people in hospitals and Long Term Care homes started contracting #covid19 as soon as the mask mandate was lifted? 🤔 That's weird.