paninid, to history
@paninid@mastodon.world avatar

Quality control in service delivery is an ancient problem.

fasnix, to wordpress German
@fasnix@dresden.network avatar

Wollt ihr mir helfen? Ich würde mich über einen :BoostOK: sehr freuen - danke vorab :)

Als ausgebildeter IT-Systemkaufmann war ich selbstständig mit der Erstellung einfacher Internetseiten (HTML/CSS/WordPress) und als "ebay-Verkaufsagent".
In zahlreichen vertrauensvollen Gesprächen mit Privat- und Firmenkund*innen konnte ich optimale Lösungen entwickeln und ggf. in schulen.
Die eine oder andere schöne Erfahrung blieb mir aus dieser Zeit guter Erinnerung :)

Mein Spezialgebiet:
Online-Kundenservice ( / ), vom Onlineshop und über ebay und Amazon, bis hin zum Support spezialisierter Branchen-Software; und , auf Deutsch und (B2-C1), per Ticket-System, Mail und telefonisch.

In diesem Bereich (o.ä.) würde ich auch gern weiterhin meine Stärke der Kommunikation mit Kund*innen ausspielen.

Vielleicht ergibt sich hierüber ja was :)

Mein anonymisierter Lebenslauf unter:
https://f.dresden.network/notes/9ssi5j7oasvyx5di

smallcircles, to showerthoughts
@smallcircles@social.coop avatar

Some first #showerthoughts on how #FOSS, being fundamentally different than #business and #government, may focus on the interfaces, formation of #F2B and #F2G relationships.

Businesses understand forging and maintaining #B2B relationships. They work well (though involving #hypercapitalism of course).

Not so when it comes to F2B. Then FOSS is just grabbed, like ore from a mine.

There can be no "supply chain" that way. Proper mutual value exchange is needed for that.

https://discuss.coding.social/t/introducing-f2b-f2g-interfacing-with-foss/515

carnage4life, to random
@carnage4life@mas.to avatar

The interesting thing about the EU's Digital Markets Act is that it's "we're just going to treat all the biggest American tech companies as monopolies" as a law. It's both unprecedented and amazing that the Biden administration sleepwalked into it.

This is like the EU's version of the TikTok divestment law but killing multiple birds with one stone.

https://www.bloomberg.com/news/articles/2024-03-21/apple-google-set-to-be-hit-by-first-probes-under-eu-digital-law

HistoPol,
@HistoPol@mastodon.social avatar

@carnage4life

Except that #Technofeudalism by (chiefly #US) #BigTech is a reality:

https://mastodon.social/@HistoPol/111949124362576334

The #Chinese counterparts are insignificant abroad, except for #ByteDance, #TikTok's parent company.

Given that #Germany's #SAP has a 99% global market penetration rate* in #ERP system of international companies, it would need to be counted in as well, if it weren't in the #B2B market only.
The same is true for the Taiwan Semiconductor Manufacturing Company Ltd.

*not market share!

mariyadelano, to Help
@mariyadelano@hachyderm.io avatar

#help request: I have a client that’s a large enterprise #tech company making #B2B software for marketers.

They’re looking to get speaking placements for their executives into large tech #conferences and #events. Within tech, B2B, software, or general marketing and advertising, with 10,000+ attendees.

Anybody have contacts or tips they can share? Really appreciate it.

Haven’t pitched large clients like this before so I’m nervous 😬

#software #marketing #SaaS #PR #advertising #speaking

18+ cloudguy, to random
@cloudguy@vivaldi.net avatar

Vivaldi as a browser is not ready, Firefox is going to die, Chrome sucks, Edge sucks more.

What a time to be alive

HistoPol,
@HistoPol@mastodon.social avatar

@6G
Thanks.
Very true, 's key market is not , but , the .

@Jeramee @GhostOnTheHalfShell @cloudguy @aniltj

LauraTheLee, to SEO

Here's a pretty good (IMO) b2b tip to help your sales team utilize your SEO learnings.

With a business, one way you can apply learnings is by researching trends in queries (seasonality, news-related events, etc), learning how those are impacting actual businesses that would be potential customers, and sharing that among the teams.

That's just one way SEO can help directly support b2b sales.

maxleibman, to bapcsalescanada
@maxleibman@mastodon.social avatar

Look. B2B sales is hard. I get it.

But sending an out-of-the-blue meeting invitation to a cold lead is the wrong move, ONE-HUNDRED PERCENT of the time.

Don’t do this. Don’t ever do this.

It’s not chutzpah. It’s not being a go-getter. It is NOT standard practice, either for corporate sales in general or your industry in particular. It is sure as fuck neither taking the initiative nor being proactive.

It’s being an arrogant asshole. Every time.

Don’t.

zed, to apple
@zed@mstdn.party avatar

Something SAAS companies should take into account but don’t: your company name should be unique and not just a generic word like “front.” That way users of your software can use web search more effectively without getting the generic results about whatever real world thing they named their company after.

can only get away with it cause it was founded pre-internet and they’re huge.

paninid, to instagramreality
@paninid@mastodon.world avatar

I’m low-key convinced that everybody - especially grown adults who pay taxes and particularly businesses with shareholders - is sleeping on TikTok in 2025

https://www.garbageday.email/p/is-the-web-actually-evaporating

me, to fediverse
@me@t.joeldebruijn.nl avatar

Anyone know of a business that did felt welcome at the fediverse?

More insight / perspective here:
https://qoto.org/@volkris/111308037781865567

The scenario being:
A business getting its own instance on its own domain for webcare and news.

Specifically asking about commercial organisations:

  • not semi-public organisations because they are already present here.
  • not brands trying to register at other peoples instance which is foolish.

iw, to Seattle
@iw@hachyderm.io avatar

Hi! I'm a Dad, husband, and tech nerd in the greater area and frequently visit San Francisco Bay Area.

I tend to post about:
🛠 Productivity ( and ),
👨‍💻
👨‍✈️ /
💻 tech
🎮 , , & 🛩
🏔 &
🔥
🏍
🏕
🏙 The , and the Bay Area

Formerly , , , , and - now doing my own thing.

See: https://isaacwyatt.com/now/

tannerman, to instagramreality
@tannerman@mastodon.online avatar

As someone who heads social media at a corporate level, I wonder how others are navigating internal discussions over what do with Twitter/X?

Does your company have guidelines regarding platforms it uses to communicate/interact externally? If not, what argument would you make to pull the plug on X?

gtbarry, to llm
@gtbarry@mastodon.social avatar

AI is setting off a great scramble for data

supersized models powering the latest wave of so-called “generative” ai rely on gargantuan amounts of data. Having already helped themselves to much of the internet—often without permission—model builders are now seeking out new data sources to sustain the feeding frenzy. A data land grab is under way

https://www.economist.com/business/2023/08/13/ai-is-setting-off-a-great-scramble-for-data

mariyadelano, (edited ) to marketing
@mariyadelano@hachyderm.io avatar

I've finally put together my full love story with @SparkToro, the content I've made about them, and all of my shoutouts about their software and their team. 💜 💛 💙

If you're wondered why I like this software so much... this is your answer.

This post is the culmination of 9 months of engagement, hard work, and sincere passion. I hope you enjoy.

https://kalynamarketing.com/blog/sparktoro-case-study

Thank you to @randfish and @amandanat for everything.

mariyadelano, to Colorado
@mariyadelano@hachyderm.io avatar

My husband and I decided to extend our stay in by a couple of months.

So I’m looking to meet people while I’m here! I’m in , halfway between and .

I work in (specifically ), own a and talk a lot about and being a creator. I’m , and outside of work I love , , , , , and good food / cafes

If anyone is around, knows of any events, meetups, or looking for speakers - hi! 👋

mariyadelano, to marketing
@mariyadelano@hachyderm.io avatar

Announcement - I'm giving a talk at the B2B Sales and Marketing Exchange conference in Boston on August 9th!

I'll be giving an extended and updated version of my superfans talk, explaining why business should be finding, nurturing, and encouraging their biggest fans. If you're in and around Boston that week, come say hello!

Conference information here: https://b2bsalesmarketing.exchange/

mariyadelano, to fediverse
@mariyadelano@hachyderm.io avatar

If you're joining the today, welcome!

About me:

fasnix, to random German
@fasnix@dresden.network avatar

Mein AG sucht -Lehrende für Präsenz- für -Lernende in (zB aus ).

Nachweis entsprechender und in der Erwachsenen nötig.


Bei Interesse teile ich Link per Direkt-Nachricht.

Gerne , danke!

mariyadelano, to random
@mariyadelano@hachyderm.io avatar

Great report by Chili Piper and Navattic on buyer experience for

Absolutely insane how much companies drop the ball on responding to demo requests from prospective customers!

35% of companies never even responded. I can't believe how much money is getting left on the table for no particular reason

https://www.chilipiper.com/post/b2b-buying-journey-report

strypey, to random
@strypey@mastodon.nzoss.nz avatar

@mariyadelano
B2B? I've never come across that term before. What does it mean to you?

maxleibman, to marketing
@maxleibman@mastodon.social avatar

Marketers: my number-one tip for making a cold approach to a prospect is DON’T DO IT. If you’re going to, anyhow, my number-two tip is: Do not pretend it’s a warm approach.

Tip number three? If I ignored your first cold email, don’t send a second one that pretends like we’re in a conversation or that I owe you my availability for a call.

If you did your homework on me and sent 100 emails, but I’ve never replied, email number 101 is still a cold call.

mariyadelano, to marketing
@mariyadelano@hachyderm.io avatar

I’ve had a strange career trajectory.

In one year, I went from an unknown new face to a decently well-connected insider of the world.

All of you on Mastodon have seen me live out this journey in real-time. But if you did have questions on how the heck I managed it… here are the answers.

As I tell Ramli in this : my secret is simply liking people. And enjoying connections with cool folks who do awesome work. No more.

https://youtu.be/9vvjLObcgNE?si=xRq9M3dR90zooTZC

ShopwareDevs, to Symfony
@ShopwareDevs@phpc.social avatar

The new Community Digest is online. Contents:

  • (dev) news
  • removing JS plugins
  • gross/net switch for and B2C shops
  • continue using
  • upcoming for Nov and Dec.

Once again: thanks for all of your contributions! https://www.shopware.com/en/news/shopware-community-digest-october-23/

itnewsbot, to random
@itnewsbot@schleuss.online avatar

How to Find International B2B Buyers in 2024? - A business boosts as much as sales go up. An ultimate goal of any seller business ... - https://readwrite.com/how-to-find-international-b2b-buyers-in-2023/

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