Whenever I explain my #research at Google into mobile text editing, I'm usually met with blank stares or a slightly hostile "Everyone can edit text on their phones, right? What's the problem?"
Text editing on mobile isn't ok. It's actually much worse than you think, an invisible problem no one appreciates. I wrote this post so you can understand why it's so important. https://jenson.org/text #UXDesign#UX
To whoever designs this style of interface: be an adult and accept rejection, don't be like a abusive boyfriend that doesn't take "no" for an answer. It's perfect fine to have the "Maybe Later" option as long as there is a "No". Forcing people who don't want to do something to say "Maybe later" isn't a good look. It makes your whole product seem creepy as fuck with no respect for consent.
India has officially outlawed nine types of #UX#DarkPatterns, including saying "Hurry, only X amount left;" adding "processing fees;" adding dire language to opt-out buttons ("No, I'd rather not protect my purchase"); forcing people to agree to a EULA; forcing people to call a phone number to unsubscribe; using confusing opt-out language ("No, don't unsubscribe me"); blending ads into editorial content; and forcing people to click "remind me later" every day. https://bootcamp.uxdesign.cc/dark-patterns-are-now-illegal-in-india-6b3c35c5ce50
If you're looking for a free, open-source alternative to the Font Awesome icon library you should check the MIT-licensed Phosphor icon library. Clean designs, over 7k icons 🤯
I collect these. I call them "design in the wild" where end users fix design mistakes on their own. It's a bit shocking how often this happens. Think of how bad it has to be to reach this point. #ux
Friends. I’m looking for work. I’m a UX designer/researcher, information architect, and UI designer/developer. I bring over two decades of experience to the table. I’m also an accessibility/usability expert.
If you have a need I’d love to talk with you. If you know folks, I’d love a boost. Thank you! 🙌🏻
Every hashtag on every post on every platform should ALWAYS be pascal case (a.k.a. camel case). I made this to illustrate how screenreaders read hashtags depending on whether they are lowercase or pascal case.
It’s a small thing that all of us can do to build a more inclusive, accessible internet for all. Please take the time to use pascal case.
"Accessibility has failed as a way to make computers usable for disabled users." Thus begins a newsletter by Jakob Nielsen. And had it not been written by someone a great many people take seriously in the UX industry I likely would just have dismissed it. But seeing how harmful I consider the post to potentially be, I would like to nip this in the bud. My reflection is that the published post is misleading, self-contradictory and underhanded. I'll walk you through the whole of it and provide my commentary and reasoning. 👇
This has to be the most infuriating bug report I've ever submitted. I went to type in my 2FA code on a website - but no numbers appeared on screen. Obviously, I was an idiot and had forgotten to press the NumLock button. D'oh! I toggled it on and typed again. No numbers appeared. I […]
It's a #UX sin to assume that your app is the most important thing in your user's world, and add to their cognitive load unnecessarily. But sometimes the user is focused on your product. They don't want a low-touch, automagic experience. They want to be in control. Let them.
Don't make me think - but let me think.
This is part of why "reduce friction" is misleading. Friction is texture. Without it, there's nothing to grab on to
I did some #UX consulting for a non profit in Nairobi a while ago, and in addition to various UX stuff, I suggested they use a #PWA (a simple cached website) instead of an app.
I talked to them this morning. They shipped it and are thrilled. It's SO much smaller than an app, a critical issue in rural Kenya, and it's significantly easier to get people to find and install it.
So exciting when people discover the value of the standard, unfussy web
New blog post on user support frustration, its causes, and how we could build the "infrastructure of equanimity" in #opensource, including ideas for potential cross-project tools & practices.
Shout-outs to @davidism, Heidi Waterhouse, @offby1, @jacob, Nicole Harris, @bernard, + @georgia for work & conversations that I built on in this piece.
OC Creatives of all kinds: check out this delightful list with dozens of FOSS creative tools for artists, photographers, film makers, game devs, musicians, and more! (codeberg.org)
A curated list of delightful tools for digital creatives in a variety of mediums.